Frequently Asked Questions

How to Order?

  • Browse our complete product collection (https://www.pulpandpigment.ph/collections/all) and start adding to cart.
  • Once you have finished shopping simply check out your orders and there you will see your order total.
  • You may pay for your orders in 2 ways:
    • Bank Transfer: IFEX Gcash and BDO Account
    • Cash on Delivery via Grab/Lalamove/Mr. Speedy Pabili Service
  • For Bank Transfer, kindly send your payment screenshot at pulpandpigment@ifex.com.ph, our store team will contact you to confirm payment and delivery schedule.
  • For Cash on Delivery, our store will notify you within 2 hours from order receipt from (9:00 am to 5:30 pm) once order is ready for pick up. Please make sure to provide your rider the following details
    • Customer Name:
    • Contact Number:
    • Order Details:
How can I pay for my orders?
  • We currently have 2 payment methods available:
    • Bank Transfer via Gcash and BDO
    • Cash on Delivery via Grab/Lalamove/Mr. Speedy Pabili Service.
How long will my order be delivered?
  • Regular Delivery: Your orders will be delivered 1-3 days upon order confirmation.
  • 3rd Party Delivery Service (Grab/Lalamove/Mr. Speedy): Orders made until 3 PM can be booked for pick up until 5:30 PM same day. Shipping to be shouldered by buyer.

 

 

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